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Customer Testimonials
I’ve over the years been a Jaguar owner but this month when I leased my new XF with Don Colby as the salesperson he represented the best of Jaguar personnel. He was knowledgeable had an easy manner and had no agenda other than explain the vehicle fine qualities with no BS no high pressure. Wife
This F-Pace is my third Jaguar and fifth vehicle from Jaguar Palm Beach. Lance Pain and the whole team always make it easy and a pleasure to deal with. Highly recommended.
My service experience with Bob Bohm at Jaguar Palm Beach was, and has always been, superior. Bob always explains very clearly and thoroughly what will be done and how long the service will take. If other issues arise he promptly makes me aware of what the repair involves and how much it will cost. I appreciate the flawless rental car process. I have returned to Jaguar Palm Beach during the eighteen years that I have owned Jaguar vehicles because I implicitly trust the company’s Service Department.
Excellent overall service experience. Very prompt and professional. Took care of all necessary service requirements. Quick and easy access for the loaner vehicle. This is definitely one of the best dealers for service.
AS USUAL THE SERVICE PROVIDED BY BOB BOHM WAS UP TO PAR. HE KEPT ME ABREAST OF WHAT WAS GOING ON WITH THE CAR AND APPROXIMATELY WHEN THE CAR WOULD BE READY. THE ITEMS I NEEDED COMPLETED WERE ALL DONE SO.
Bob Bohm: The Best! Service Professional.difficult situation with a dead animal in the engine compartment. Rare occasion/ dealt with perfect professional skills. Bob handled perfectly.
For the past 15 years We have been Leasing & Purchasing cars at Palm Beach Motor Cars. 7 Jaguars & 1 Aston Martin. Ken Comiskey has been our Sales Consultant for every transaction- all have been a truly positive experience. We’ll be back again.
Bob Bohm at Jaguar Palm Beach's service department has provided me with customer service unlike any other I have had before. Bob has personally gone out of his way to help me with my F-Type R with multiple investigations into warranty claims and the provision of guidance for an auto accident the vehicle was involved in. Christian Blane
From working with my sales person to working with finance, everything was smooth and accommodating. I would recommend Jaguar Palm Beach and will be back when looking for my next car.
I took my 2015 XF in for regular service and was out in less then 2 hours, as promised. They found nothing wrong, and off I went. My service advisor, Bob Bohm, is professional and always attentive and helpful. I couldn't be more pleased with him and Jaguar Palm Beach!
Service is always great. Work is done correctly the first time. Bob Bohm is a great service representative. Thanks again for the great service as always
Excellent dealer. Tens across the board. Great pre sale service and very attentive after sale.Good service shop with knowledgeable mechanics. Recommend this dealer to all.
I have not been unhappy with my F-Pace or the dealership in West Palm ever. Love my car and the service department is the best. Several patrons were in lounge waiting on vehicles and we all agreed Dave is the best service manager any of us have ever had. Thank you for making what can be a aggravating experience go so smoothly.
Great service! Great convenience having pick up and return on same day.Valet drivers should be wearing masks and gloves until pandemic is under control!
Friendly people and fast service. Susan is great she always keeps me informed. The best service center in town. Great facility and awesome service. Thanks Jaguar of Palm Beach.
The best service center in town. Friendly staff, great facility and awesome service. I would recommend Jaguar of Palm Beach to everyone. Thank you Susan.
I've been using this dealership for at least 6 years, and I've never been disappointed. They've always taken care of my cars to my satisfaction.
Friendly people and fast service. Susan is great. She always keeps me informed with what is going on with my car. Thanks Jaguar of Palm Beach!
SEAN KESSON ALWAYS MAKES ME FEEL AS THOUGH I AM HIS ONLY CUSTOMER. HE WAS WAITING FOR ME WHEN I ARRIVED AND HAD ME OUT THE DOOR IN ABOUT TEN MINUTES. VERY PLEASANT EXPERIENCE.
outstanding!!! you couldn't ask for more , for they provide everything/anything without asking!! the entire staff not only strive for excellence but have achieved it in every way!!! I will without a doubt buy my next car from jaguar palm beach but recommend it very highly!
This dealership is very customer-service oriented. Dave Overturf and his co-workers are a pleasure to work with. The concierge service is really a convenient way to have work done on your car & still have a nice loader vehicle to get around in. Highly recommended!
Excellent, very professional. I am extremally pleased!!!! Bob answer all concerns, and a pleasure to deal with. The trunk of the car was fixed the , the drop of the car was painless. Bob, job well done!!!!
Excellent customer service and service Bob in service fix and answer all concern Ken arrange the service and always in help in need Thank you all
As usual, Susan Fox in the service department of West Palm Jaguar was awesome and a pleasure to deal with. Additionally she is extremely knowledgeable about my car and always majes going to jaguar a great experience. John Oldano
The arrangement to service my car was painless. From the initial call to the service attendant( Sean Kesson) to the drop off of the rental car, each step was timely and courteous. The car drives well and I'm happy with the experience.
Great service. Paul was wonderful sales person I really had a excellent experience from beginning to the end❤️ I recommend this location for anyone that wants to have a First Class experience.
It was a pleasant experience right from the start at the West Palm Beach Jaguar dealership. Our Salesman, Bryan Jaworski, was very knowledgeable about the vehicle and had patience explaining the new technologies to us as well as setting up the vehicle once purchased. We didn't feel pressured to purchase a vehicle, but he had us drive 3 different models before we settled on the F-Pace. He answered every telephone call promptly and was always able to answer our questions because of his deep knowledge of the vehicle. I would recommend both the dealership our salesman with no hesitation,
I had to bring my Jaguar in for some minor issues. Bob Bohn was courteous and helpful. He kept me informed and made sure the work was done quickly.He was a pleasure to deal with and i'm very satisfied with the work done to the car.
I'm always pleased with the service I get from this dealership. Bob Bohn is friendly, professional, and helpful whenever I bring in my car for service. Furthermore the waiting area is stocked with complimentary pastries, yogurt, water, sodas, and newspapers, which is appreciated. I would definitely recommend this dealership.
I've owned many automobiles both up North and now here in South Florida...and the experience with the service network at Palm Beach Jaguar and especially with Bob Bohn is above and beyond one's expectations... the courtesies and attention and the professionalism is amazing and satisfying.. Fantastic
As usual Susan Fox was very helpful professional and extremely pleasant . Facility is great and customer lounge area was great. I would highly recommend jaguar of west palm to friends and family.
I am so pleased wit the service department at Palm Beach Jaguar. they are prompt, courteous, do an excellent job and they make you feel like a special and important to them.
Great service and helpful people is what make Jaguar of Palm Beach the best dealership around. Thank you Susan in service and the valet team for all tour help.
I would like to say that Palm Beach Jaguar and there service department are fantastic. I recently had my XJ serviced and this dealership goes beyond then what is expected. I have been a jaguar owner for only 2 months, and I glad I made the right choice. The service and sales team are true professionals and go out of their way to provide great service. Thank you Palm Beach Jaguar.
A few times a year I have to bring my car in just for regular maintenance. Armand always goes above and beyond! Easy to work with, honest and always keeps me up to date.
in one word my experience with jaguar of palm beach is excellent, that their service writer Dave is the BEST. I have never experience anyone that has the customer his #1 priority. the dealership is very lucky to have someone like Dave.
It's so rare to find a dealership that values your time an input. Lance shows patience with every aspect of the process and is definitely one of the best salespeople I've ever dealt with. Despite being a very demanding customer I never feel like I'm putting anyone out. I recommend anyone shopping for a Jaguar to start and stop their search here.
Service appointment made easily. Service went flawlessly from deliver of loaner, car pickup to updates and return of car (washed) after service. Appreciate the efforts of Armand Copani in coordinating this and a follow up call from Susan Fox as well. Even I believe a Manager followed to ensure service request was being addressed!!
As usual Susan Fox was awesome and the relaxation room was great. I would highly recommend jaguar and Susan fox. Additionally when I was browsing new cars a salesman ask me if I needed any help but was very professional and not overbearing.
Susan Fox is great she is efficient professional and pleasant to deal with. I enjoy coming to jaguar because of Susan Fox and will recommend her and jaguar to friends and family.
So glad that I chose Jaguar Palm Beach even though i got the car in Ft. Lauderdale. Was able to drop off the car for service and get a loaner in no time at all. It was a seamless and efficient experience and lived up to bill hype. And thanks to Susan Fox for getting the appointment scheduled so quickly. Well done.
My experience could not have been better. Brian Gutierrez went out of his way to answer my questions, help me determine my choice by explaining various options (without trying to influence me), and to make the process as easy as possible. He was very friendly & accommodating while at the same time acting in a very professional manner. I also wish to mention Steve Reeves who efficiently walked me through the financial aspects making it a smooth process as well. I was very pleased with how I was treated by all the people I met at the dealership, and would ...
Armando could not have been more helpful!!! A TEN!!! no question The entire experience was outstanding from the minute I walked in to the moment I left!!
Susan Fox was great I look forward to returning to jaguar I give her a 10 out of 10. I would give her rating of 20 if I could. I hope Jaguar appreciates her for her proffesioanalism and more importantly her high level of competence. These qualities are hard to find in any arena.
The service and support from sales through delivery was exceptional. Steve Reeves was great in Finance, and I cant say enough about how great Erik Valentine was in meeting my needs and taking stress off of this experience including returning my ending lease Lexus to the dealer for me. I would give them ten platinum stars if I could! Brad Colby runs a great team!
Dave is a terrific young man: knowledgeable, personable, charming, polite, and very eager to please in a professional manner. You’re lucky to have him. I inadvertently left my cell phone in the lender car and he found it, had it brought to the dealership where I picked it up later that same day. Give him five gold stars a d a raise!
I have been with Jaguar Palm Beach for about 6 years and the service is first class, my sales associate Ken Comiskey is very accommodating and no pressure selling, My Service Advisor, Bob Bohm is very helpful and takes care of any service requirements and makes sure that I am happy he explains everything in detail, I have no hesitation in recommending Him.
Service Advisor - Susan Fox provides outstanding customer service and I would highly recommend her services. Her flexibility to work with schedule and followup are admirable.
I took my car in for a possible coolant leak. Sean Kesson was very helpful I was able to get a loner car. The service was excellent. Sean was great.
Great service. Very accommodating. Drop my car off, received a call to come and pick up my car sooner than I expected, sign some paperwork and I’m on my way. A well run dealership.
first of all i must commend the staff at jaguar of palm beach fl. We arrived late in the day after an exasperating day at another dealer. your staff especially Brian Gutierrez are a shining example of your dealing with loyal jaguar owners and those that should be. the attention to us personally was superior and commendable. if you the car buyer or lessor want excellent service and professional treatment go to jaguar of palm beach. cordially r.enny and Esse. p/s happy holidays
We bought our first Jaguar and drove over an hour to go to Jaguar Palm Beach. We weren't disappointed. We had a great experience with Ken and the team! We would highly recommend the dealership to anyone.
Efficient, courteous,excellent service which solved the problem in a timely manner. Ease of scheduling and everything was taken care of to my total satisfaction.
The service at Palm Beach Jaguar was an excellent experience. The personnel was very helpful and efficient. Rental car as expected. Thank you, excellent service.
I was able to schedule an appointment when I asked for one, for a required maintenance. My car was taken right away and finished in an hour and a half, as promised. My service manager, Bob Bohm, has taken care of me for years, and yesterday was no different. I always feel well taken care of and listened to, at Palm Beach Jaguar.
Great service, everyone was helpful and accommodating. Was greeted every time with multiple people asking if they could help when I was already being serviced. Appointment times were convenient and they dropped off my car to my house for me so I didn’t have to rent a car
As always the staff is very helpful and efficient. They get right on the work to be done while I wait in the lounge. I was offered a loaner car but know from past visits that it won't take that long to do the yearly check up on my Jag. I would recommend you to everyone.
As usual, service was great and the car looked like new when I picked it up. The waiting room and snacks are great too especially the recliners and the mood water feature.
Susan was great and made the whole thing a first class experience. I would highly recommend getting your Jaguar serviced here. Communication was excellent from beginning to end.
Susan provided exceptional customer service. She rocks! She goes out of her way to ensure you're aware of the status of the service or while waiting for a representative to assist you.
Mr Lance was very courtious and knowledgeable. His quick and honest response to all our questions was instrumental in the purchase of our car. He has also spent time calling us to follow up on our satisfaction with the vehicle. His service is par-non.
I have experienced three Jaguar service centers in the last 3 years..... Only Jaguar Palm Beach receives the 5 Stars of Excellence.....ask for Susan Fox....she is "the best"!!!
Brian did a wonderful job in guiding me through my purchase of 2016 Jaguar F-Type. He was knowledgeable, fast and he and the dealership were very accommodating. They took care of insurance, DMV registration and a few other things including applying UV shielding to my windows the same day. I am very pleased with my purchase, the price, the service, the speed and the overall experience and would very much recommend Brian and the dealership.
From internet to wash. They were very professional and helpful. Harry on the internet to Don in sales. Steve on titling/paperwork. They stayed with me during the whole process and follow-up. They have changed my feelings toward dealerships. THE BEST!!
I had a pressing issue with my new XF Jaguar & Sean handled the issue promptly & very professionally. He kept me informed & updated & explained everything thoroughly. II give him 5 stars.
I took my new Jaguar is for it's first Service. Sean Kesson was excellent, in and aout in no time and kept me updated to the service completion time. 5 Stars to Sean!
The service was excellent. The delivery arranged by Ken Comiskey and his walk through of the vehicle and its many features was outstanding. I would certainly recommend Ken and Palm Beach Jaguar to others. Lou Generali
My car was in for regular service before a long trip unto and around the Northeast plus fixing the automatic stop/start in Economode to increase fuel economy. Everything was handled excellently while I waited in great witting room with snacks, etc. I appreciate the 5 yr, 60,000 mi everything free warranty. Dave Overturf was very courteous and helpful.
I am repeat customer and have always found this dealership and their team great to work with! My sales representative was very helpful, knowledgeable and great to work with.
Susan was ready with paperwork as I arrived. The car was ready 15 minutes earlier than promised. It had been also washed. Had same experience during a warranty and recal issue.
I own two Jags, an F Type and and F Pace, both bought at Palm Beach Jaguar. First, both cars are excellent, requiring very little by way of service, but when they do, I can always count on Jaguar Palm Beach for promptness, professionalism, and honesty. Armand Copani is my service advisor, and a better one does not exist. I will always take my cars there.
There is a reason people buy from them. They get involved completely. Sales and service work hand and for the customer. I would send family band friends. Bill S Tequesta.
We contacted Lance Pain at Jaguar Palm Beach when looking to purchase a new car. From the moment we were met by Lance, he took the time to learn what we wanted in a car, our budget, etc. we found just what we were looking for, and then Lance got to work to make the equation right for us on our trade in. Others we met at the dealership were attentive and very helpful when we took delivery. We are thrilled with our Jaguar and would strongly recommend Jaguar Palm Beach to anyone looking for a new or used car.
Don Cody salesman,and entire staff provided me with an A+ experience, from the time I walked in the door until my purchase and delivery the next day of my new 400 Jaguar.
Bob Brohm was fantastic. he was courteous and informative of all that was transpiring with my service. He even made the appointment for the next service before I had to ask about it.
I have been working with Armand Compani since purchasing my F-Type from the dealership. Being used it had a few minor issues with the trim inside getting sticky. Armand assisted me with my final trim replacements utilizing Jaguar corporate helpline. They approved the recommendation made by Armand and agreed to pay 90% of the replacement costs. The dealer picked up the remaining 10% and unexpected perk, but par for this dealer and my service representative.
Susan Fox offered me the one thing you hope for (when you become inoperable), because your vehicle is not functioning. Susan achieved the most important function of the auto dealer customer service rep- Confidence that I was in the right place and personal attention, so that I never felt "overlooked". I am grateful for her personal attention...my car was operable and in my hands within 24 hours. That's what I call "AWESOME CUSToMER SERVICE"....
We left our F-Pace in the parking lot after hours. With just a phone call to Jaguar Palm Beach, early in the morning the next day, Armand found the key, which was left with the night receptionist, and took care of the repair. He kept me advised regularly of the progress of the repair, which took two days, and delivered the car with a smile and some great conversation. You don't often see that commitment to a customer in today's service world.
Thanks to Erick Valentin and Cassie Montavo for making my Internet purchase and easy and satisfying experience. The dealership is very fortunate to have these two individuals as employees. They were knowledgeable, honest and very detail oriented. Both were excellent communicators. The automobile arrived just as I expected with no surprises. I would certainly highly recommend this dealership as well as Eric and Cassie.
I just bought my second pre owned jaguar from Jumo and once again I had fabulous service. I had a few issues with the car and they were promptly attended to. Susan in service was awesome as well. I will be back to see Jumo Smikle when I am ready to buy again.
This is my first leased automobile and I couldn't be happier with my choice of dealership. After visiting several dealerships in the area I knew when I started working with Jaguar of Palm Beach I was in the place I wanted to be. Ron Marcotte, my salesman, was the best ! He followed up with me every step of the way. Super Experience, telling everyone that asks. Not to mention the beautiful vehicle I now drive. Katherine Thomas
I've purchased or leased many new vehicles at many dealerships over the past 50+ years. Many of these experiences were Ok and, unfortunately, many were not. Yesterday I purchased a new jaguar F-Pace from Jaguar Palm Beach. While it is too soon to evaluate the vehicle itself or the quality of their service dept., I can say without reservation that the buying experience was outstanding. Eric Valentin was our sales consultant. Eric spent an inordinate amount of time with my wife and I test driving various cars and providing a thorough and understandable explanation of the vehicles features. Once we ...
Have purchased vehicles for many years... nearly every year I've purchased/ leased vehicles for either personal use or as company cars and Jaguar of PALM BEACH has been the most attentive.. reactive.. courteous and helpful dealership I've worked with...Once one experiences them...all others seem second rate
From picking me up at the airport to having my new vehicle ready to go was a superior experience. Paperwork and closing was easy and quick. Ken did a fantastic walk thru on all of the vehicle. Excellent folks to work with.
If you want a seamless, no surprises, congenial experience, Palm Beach Jaguar does it right. Would recommend Ron Marcotte without reservation. Knowledgeable guy that knows customer service. Thoroughly satisfying purchase.
My salesperson Arthur Jones was very knowledgeable, very helpful in locating immediately the Jaguar I wanted. Explained the settings on the dashboard and set up Jaguar remote on my I Phone. Met with Arthur Jones for the first time on a Saturday. Two days later he delivered my new Jaguar personally to me at my office. Plus, he supplied me with his cell number, and actually answers it when I call him with a question. Would highly recommend Arthur!! He is a true gentleman.
NO PRESSURE DEALERSHIP. FRIENDLY SALES PERSONAL KEN COMISKEY OUR SALESMEN WAS EXTREAMLY PROFESONEL.MADE YOU FEEL COMFORTABLE I GIVE KEN A 10 STAR!!! .NEED A JAGUAR AT PALM BEACH, MR KEN COMISKEY IS SALESMAN TO GO SEE
Eric Valentin at Jaguar PalmBeach by far gave us the best experience buying a Jag. He goes the extra mile to assure your experience is top notch ! We Love our car ! And we can tell you Love your Job !
1. I negotiated a deal for an F-Pace by internet and phone. 2. Erik was my salesman. 3. Drove from Naples to Palm Beach and completed the purchase and drove off within 2 days. 4. Erik and the business manager did exactly what was promised and even a bit more. 5. By the way... I went there because they had 60 SUVs to choose from.. Naples had only 5... This was the BEST car buying experience I ever had (and I am a picky attorney).
Our sales rep., Ken, was very knowledgeable and helpful. He was a delight to work with and did not use any high pressure tactics. Wonderful!!!
The best dealership by far I have ever had the pleasure of visiting. My Saleman Arthur Jones v was Awesome he work diligent until I was in a XF Jaguars....
Brian Gutierrez: Knowledgeable, Professional, Intelligent, Efficient, Personable, Courteous. If you are in the market for a Jaguar, Brian is the man to see. Brian does not sell or pressure or attempt tp persuade; he presents. It was a very refreshing experience. You owe it to yourself to see Brian. Then you too will find yourself typing honest, forthright accolades pertaining to his personality and his abilities.
Speedy, courteous and very efficient. I highly recommend Lance Paine ever since I first bought Jaguar 5 years ago and now with trade and lease of new Jaguar.
Brian Gutierrez was exception through the entire sales process. Armand in service has been awesome and accommodating when I need a few issues to be addressed. I have found my "car guys" and I will be doing all my business with them going forward. Thank you for an exceptional experience!!
I had an excellent experience at Jaguar Palm Beach. The entire staff was welcoming. Lance was incredibly accommodating of my schedule and was patient, honest and knowledgeable when addressing my numerous questions and requests, ultimately making sure I walked away with just what I wanted.
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