HERITAGE CARE
PALM BEACH
2010-2021 Jaguar Models
HERITAGE CARE
PALM BEACH
2010-2021 Land Rover Models
HERITAGE CARE
More Than Just A Repair Shop
Ownership Support Independent Shops Can't Replicate
Heritage Care makes Jaguar service more convenient, transparent, and easier to manage. With factory-trained Jaguar technicians, same-day appointments, pickup & delivery, JLR-certified mobile service, digital video inspections, value-focused pricing, financing options, available courtesy vehicles, dedicated service managers, and a Price Match Guarantee, Heritage Care delivers the professional service experience Jaguar owners expect from Jaguar Palm Beach.
Professional Jaguar Service. Complete Transparency.
First Developed here at Jaguar Palm Beach. Proven Through More Than 3,000 Client Service Visits.
TRUST IS EARNED.
1,000+ Google Reviews • 4.8-Star Rating
★ ★ ★ ★ ★
01
Same-Day Appointments
Service When You Need It
Vehicle concerns rarely happen at convenient times. Heritage Care provides same-day Jaguar service appointments, giving you faster access to factory-trained technicians and helping reduce downtime. Because getting answers quickly is just as important as getting repairs done right.
02
PICKUP & DELIVERY COORDINATION
Luxury Level Convenience
Your Land Rover is picked up, professionally serviced, and returned to you, allowing you to continue your day with minimal interruption. Luxury ownership should never mean sacrificing your time.
03
MOBILE TECHNICIAN SERVICE
Dealer Level Support Delivered to Your Location
Dealer-level service delivered to your home or workplace. Our JLR-certified mobile technicians perform qualifying basic repairs using the same professional standards as our dealership. Professional service where it's most convenient for you.
04
VIDEO INSPECTIONS
Complete Transparency Before Repairs Begin
See exactly what our technicians see. Digital video inspections explain your vehicle's condition before any repairs are authorized, giving you complete transparency throughout the service process. You'll understand every recommendation before making a decision.
05
DEDICATED SERVICE MANAGER
A More Personal Service Experience
Heritage Care includes the support of a dedicated Service Manager who helps oversee daily operations, assist with client concerns, and ensure every service experience reflects the standards of Jaguar Palm Beach. Professional oversight. Greater peace of mind.
06
INSTANT FINANCE OPTIONS AVAILABLE
Flexible Solutions When You Need Them
Unexpected repairs shouldn't delay proper vehicle care. Heritage Care offers instant financing options for qualifying services, making it easier to protect your Jaguar investment. Helping you make the right decision, not the rushed one.
07
COURTESY VEHICLES AVAILABLE
Stay Moving While Your Vehicle Is Being Serviced
When your vehicle remains with us for qualifying repairs, Heritage Care offers complimentary courtesy vehicles for you up to two days, helping you stay on schedule while your Land Rover is being serviced.
08
24/7 LIVE SUPPORT
Real Support When Assistance Is Needed
Questions don't always happen during business hours. Heritage Care provides live support to help coordinate roadside assistance, scheduling, and service-related needs. Support when you need it most.
09
PRICE MATCH GUARANTEE
Premium Service Backed by Pricing Confidence
Heritage Care matches qualifying local estimates for comparable repairs using OEM or OEM-equivalent parts, giving you competitive pricing backed by factory-trained Jaguar technicians, transparent communication, and the convenience of the Heritage Care ownership experience.
Competitive Pricing. Unmatched Ownership Support.
*Exclusions may apply. See dealer for complete details.
DEALER-LEVEL DIAGNOSTICS
Modern Jaguars rely on complex electronic systems, software integration, and vehicle-specific calibrations. Accurate diagnosis is the foundation of every successful repair.
OFFICIAL JLR DIAGNOSTIC PLATFORMS
Heritage Care utilizes Jaguar's official Pathfinder and TOPIx Cloud systems-the same diagnostic platforms used throughout the Jaguar Jaguar network.
CONFIDENCE THROUGH ACCURACY
Proper diagnosis reduces unnecessary repairs, shortens downtime, and helps ensure concerns are addressed correctly the first time.
MORE THAN CODE READING
Modern diagnostics require more than identifying fault codes. Manufacturer-supported systems provide deeper visibility into vehicle performance, software status, and system communication.
REDUCING REPEAT VISITS
The objective is simple: identify root causes, validate repairs, and help owners spend less time returning for unresolved concerns.
DESIGNED AROUND OWNERSHIP
Dealer-level technology is not simply about tools. It is about providing owners with greater confidence in every recommendation and every repair.
THE HERITAGE CARE STANDARD
The principles that guide every Heritage Care service experience.
WE EXPLAIN YOU DECIDE
Recommendations should be understood before they are approved. Our objective is to provide clear information, explain available options, and allow owners to make informed decisions regarding their vehicle.
VISIBILITY CREATES CONFIDENCE
Digital inspections, photographs, videos, and supporting documentation help owners better understand technician findings and service recommendations. Transparency helps create confidence throughout the service process.
COMMUNICATION IS PART OF THE EXPERIENCE
Owners should never be left wondering about vehicle status, repair progress, timelines, or next steps. Clear communication remains a core part of the Heritage Care experience.
WE RESPECT YOUR TIME
Convenience, responsiveness, transportation coordination, and organized communication are designed to help make vehicle ownership easier to manage.
WE SUPPORT LONG-TERM OWNERSHIP
The objective is not simply completing today's repair. It is helping owners maintain, protect, and enjoy their Jaguar through knowledgeable support and consistent service over time.
THE HERITAGE CARE DIFFERENCE
Heritage Care was built around a simple idea: Supporting ownership requires more than repairing a vehicle. Through transparent communication, factory-trained expertise, and long-term ownership support, every service experience is designed to help owners make informed decisions with confidence.
Our Reviews
Great experience. Brian was fantastic !! Helped me with all of my questions and concerns. Would definitely recommend.
Very easy to deal with and very quick and efficient with all of the paperwork
Outstanding customer service combined with expert knowledge! I recently purchased a preowned car that had an issue after I left the dealership. They corrected the problem right away, no questions asked and made me feel like they valued my business.
Stay away from Brian Gutierrez. Arrogant person that forgets he's the one selling the cars. Keep him in a back office
Excellent and most pleasurable experience purchasing a pre-owned sports car from professionals, Don Cody, Rich Piasecki and Jordan Wissler, and all at a professional dealership Palm Beach Aston Martin/Jaguar. Thanks!
Very professional, ready to help , high performance, they all make a great team , and they are closed to my home !
Customer Service is beyond expectation they really know how to role out the red carpet.
The team is Very Nice and helpful and helped me find a car I really love.
Ken, Brit, & Shawn were excellent, bought my second car. Highly recommend 10 out of 10!
Ken is an excellent salesperson very attentive and knowledgeable. Great follow up skills and attention to detail
Have bought multiple vehicles from this dealership. They are professional and a pleasure to work with
Ken was absolutely wonderful. He made my purchase awesome and really went out of his way to help me.
It was a positive experience! The staff was very thorough, professional and demonstrated excellent service.
This is my 2nd jaguar i have bought from palm beach jaguar and Ken. It was very pleasant experience both times. Well done thank you. Patrick
Always very accommodating, professional and friendly. I always feel very much at home when I visit for whatever reason and the service department is very good as well.